Frequently Asked Questions
Everything you need to know about our exclusive apparel and gear.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on customs processing.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed clothing items with original tags attached. Please note that limited edition drop items may be final sale.
How do I know which size to order?
Each product page features a detailed size guide with measurements. Our lifestyle tees generally have a modern, athletic fit; we recommend sizing up if you prefer a looser look.
Are your products ethically sourced?
Yes, Heretics Haven TCG is committed to quality and ethics. We partner with manufacturers who prioritize fair labor practices and utilize sustainable fabric blends whenever possible.
Can I track my shipment?
Once your order ships, you will receive an automated email containing your tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.